Cookie policy

Who we are

We are Club Oenologique Limited (“Club Oenologique”) (company number: 10639796) (“we”, “our” and “us”). We operate the website https://cluboenologique.com (“website”).

What are cookies?

Club Oenologique tries to give the visitors to our website the best experience possible. One of the ways we achieve this is by using cookies. Our website cookies distinguish you from other users of our website and also allow us to improve our site.

Cookies are small files of letters and numbers that we store on your browser or the hard drive of your device if you agree when you visit the website. These may be cookies, web pixels, beacons or other web files and will all be referred to as “cookies” in this policy.

Cookies are used on websites to help visitors navigate around them effectively. They are also used to perform certain functions within a website, such as displaying certain content to you and remembering login details.

Cookies also provide information to us so we can analyse visitor behaviour patterns, for example, how many visitors view a particular page. They can also be used to deliver relevant advertisements to you (both on the website and on third party sites).

Our use of cookies

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interest and also to present relevant advertisements to you.

Some of the cookies used are set by our e-commerce platform provider, WooCommerce. We have identified below where this is the case.

You can find out more information about the individual cookies we use and the purposes for which we use them in the table below.

Strictly necessary cookies

Cookie Title Purpose Expiry (following connection)
wordpress_logged_in_[hash] Identifies when you have logged in and who you are. Session
wordpress_sec_[hash] This cookie is used to store security details specific to you when using the dashboard (/wp-admin). Session
wordpress_test_cookie This is a test cookie and does not contain any user identifiable information. Session
woocommerce_cart_hash,

 

woocommerce_items_in_cart

Helps WooCommerce determine when cart contents / data changes. Session
wp_woocommerce_session_ Contains a unique code relating to you so that it knows where to find the cart data in the database. Session
store_notice[notice id] Used to remember when you have dismissed a site wide message (such as a promotion), so that the message does not show again. Session
Analytical or performance cookies  
Cookie Title Purpose Expiry (following connection)
_ga Used to generate statistical data in respect of how the visitor uses our website. 2 years
_gat_gtag_UA[hash] Used to help us manage the number of users that access and use our website at any time to enhance performance. 1 minute
_gid Used to generate statistical data in respect of how you use our website. 24 hours
 Functionality cookies
Cookie Title Purpose Expiry (following connection)
woocommerce_recently_viewed Powers the recently viewed products widget. Session
wp-settings-[UID];

 

wp-settings-time-[UID]

The number on the end is your individual user ID. This is used to customise your view. 1 year
 Targeting cookies
Cookie Title Purpose Expiry (following connection)
woocommerce_snooze_suggestions__[suggestion] Allows dashboard users to dismiss Marketplace suggestions, if enabled. 2 days
woocommerce_dismissed_suggestions_[context] Once you have dismissed an advertisement displayed within the dashboard (/wp-admin), the advertisement will not be shown to you again. 1 month
tk-ai Stores a randomly generated anonymous ID. This is only used within the dashboard (/wp-admin) and is used for usage tracking, if enabled. Session

We may change the cookies we use from time to time so we recommend that you review this cookies policy and your cookies settings regularly.

How to manage cookies

Your internet browser also allows you to manage cookies. You will be able to remove and disable any cookies at any time through the settings in your internet browser. The method for doing this will be different depending on your chosen browser. Please see the relevant links below for further information:

Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Internet Explorer:  https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Opera: https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/

In addition to managing cookies through your internet browser, you will be able to manage cookies through the cookie pop-up presented to you when you first navigate to the website.

For more information about cookies and how to remove them at: http://aboutcookies.org

Please note that disabling any necessary cookies may cause our website to function incorrectly.

Please note – this information applies only to this website and not to other websites to which this site links.

Personal Data

You should be aware that, although not all cookies collect personal data some cookies (particularly advertising cookies) may follow your browsing history to create a profile of you and your behaviours and preferences to seek to present appropriate advertisements to you. Please see our privacy policy for further information:

How to contact us

If you would like any further information about how we use cookies, please contact us using one of the following options:

  • Email: info@cluboenologique.com
  • Post: Building 17 Dunsfold Park, Stovolds Hill, Cranleigh, Surrey, GU6 8TB
  • Telephone: 0203 176 6460

Last updated: 5 December 2019

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